Clinical Support Emergency Department Coordinator

Clinical Support Emergency Department Coordinator, Nelson Hospital, Permanent Part-time

• This role is hugely influential on the running of the administrative function in the Emergency Department (ED). You’ll be improving our processes, advising system changes, and ensuring we have sufficient team to provide the great service our ED team are known for.
• Your workday will be fast-paced and ever-changing; some days you will work on the front desk helping our patients, and the next day you may be training new team members. You will have the opportunity to look for ways to make our services better every day.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a vital member of our ED Administrative Support team, you will ensure our department is covered 24 hours / 7 days, working a rotating roster of early, late, and night shifts. We are looking for energetic applicants who embrace the variety of shift work and enjoy a flexible, rostered schedule. No two shifts are ever the same!

During your initial training phase, it is important that you are available to gain experience across all shift types. You will work alongside a talented multi-disciplinary team, including doctors, nurses, and other clinical and administrative professionals.

Your primary mission is to provide exceptional reception and administration support to ensure the smooth flow of patients through the department, including the meticulous maintenance of patient documentation.

This is a permanent, part-time role working 64 hours per fortnight (0.8 FTE), Monday to Sunday. There is no on-call.

ED Shifts:

Early: 06.45 – 15.15 hours OR 07.45 – 16.15 hours OR 09.30 – 18.00 hours

Late: 15.00 – 23.30 hours

Night: 23.00 – 07.00 hours

Please click here to view the position description

About the Team/Service/ Location

Our team of 14 ED Admin Superstars are part of the Clinical Support function with approximately 170 team members. We enable our Clinicians to focus on providing care to our patients, while providing an effective friendly service.

For more information on living and working in Nelson click here

About you

To excel in this role, you will bring a positive attitude, a friendly approach to customer service, and the ability to master new tasks quickly while multi-tasking in a dynamic clinical environment.

Essential Qualifications:

• Previous experience in administration.
• Fast, accurate data entry skills (30+ words per minute)
• A high degree of computer literacy.
• The ability to work confidently and autonomously.
• Full flexibility to work across early, late, and night shifts.
• Experience with hospital management systems and a working knowledge of medical terminology will be considered a distinct advantage.

The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 05 June 2026. If you have any questions about the role, please contact

Sonja Rae (Recruitment) at sonja.rae@tewhatuora.govt.nz OR

Jay Keller (Team Leader Clinical Administration) at jay.keller@nmdhb.govt.nz .

Job ref: R1N26-096

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.

Position description Apply now

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