Clinical Administration Support (Referral Centre)
Clinical Administration Support, Wairau Hospital, Permanent full time 1.0FTE (80 hours a fortnight)
- Work in a rewarding, fast-paced environment where no two days are the same.
- Play an important role in improving patient access to care and ensuring the smooth operation of referral and booking processes across the organisation.
- Join a supportive and dynamic team of doctors,
nurses, and Clinical Administration professionals committed to delivering
exceptional patient-centred care.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
This is a newly established position and one of six new roles created to support increasing clinical activity and improve the sustainability of administrative services across the health system in Nelson Marlborough region. These positions have been introduced to strengthen referral management processes, enhance patient access to services, and provide additional support for clinicians and specialist teams.
As Clinical Administration Support in the Referral Centre, you will be working within a high performing team undertaking a range of duties to support the administration of external and interdepartmental referrals.
Duties will include, but are not limited to, acknowledging and entering referrals into our patient management system; updating referral statuses following triage; responding to enquiries from staff, clinicians, and external referrers; and reviewing and acting on reporting information to ensure targets are met.
This role requires excellent attention to detail, strong organisational skills, and the ability to maintain accurate patient information within our clinical systems.
Working hours are Monday to Friday, hours to be discussed.
Please view the position description for further information.
About the Team/Service/ Location
Our Clinical Support Services teamplays a vital role in ensuring the smooth operation of the patient’s journey. By providing essential administrative support, we enable clinical teams to focus on delivering exceptional patient care. From coordinating schedules to managing documentation, we are the backbone of the hospital’s daily operations. We offer a supportive workplace with opportunities for professional development, career progression, job security, and staff wellbeing initiatives.
For more information on living and working in Blenheim click HERE
About you
As Clinical Administration Support, you will:
- Have a positive, professional, and approachable manner;
- Possess excellent interpersonal skills and a passion for delivering outstanding customer service;
- Be proficient in the Microsoft Office Suite with strong computer literacy;
- Demonstrate empathy, discretion, and a commitment to maintaining patient confidentiality;
- Have proven ability to prioritise tasks and manage a busy workload effectively.
A typing speed of 50 words per minute or more is essential. Medical terminology would be advantageous but not essential. Our preferred applicants will be required to undertake a computer skills assessment.
The successful candidate must be eligible to work in New Zealand or hold a valid NZ work visa at the time of applying.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 6 December 2026. If you have any questions about the role, please contact
Sonja Rae (Recruitment) at Sonja.Rae@tewhatuora.org.nz OR
Paula Bavin (Team Leader Clinical Support) at Paula.Bavin@TeWhatuOra.govt.nz
Job ref: R1W26-071
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.
Permanent/Full Time
Job no: R3W26-071
Location: Wairau Hospital
Closing Date: Sunday, 6 December 2026