Patient Support and Security Worker

  • Do you have great interpersonal skills with the ability to de-escalate tense situations
  • 12-month fixed-term positions working 42 hrs per fortnight – 0.525FTE
  • Location: Alexandra Hospital in Richmond 

About the role 

We are looking for two people who can assist the team at Older Persons Mental Health (OPMH) to provide a welcoming and safe environment at our inpatient unit, located at Alexandra Hospital in Richmond. We provide 24 hour care for the older members of our community who experience severe behavioural and psychological disturbances.  

As a Patient Support and Security Worker you will focus on working with staff to best meet the needs of patients and their whānau accessing our services.   

These are two 12 month fixed-term positions, each working 42 hours per fortnight. 

You will share the roster to provide patient support and security 7 days a week. Hours of work will be 4.00PM–10.30PM. You will each work 7 x 6 hour shifts (with 30 minute meal breaks) totalling 42 hours a fortnight. 

The roster will rotate as follows:

Position 1

Week 1: Monday, Tuesday, Saturday and Sunday

Week 2: Wednesday, Thursday and Friday 

Position 2

Week 1: Wednesday, Thursday and Friday

Week 2:   Monday, Tuesday, Saturday and Sunday 

There may be the opportunity to pick up additional shifts across Nelson Marlborough Heath as service needs require.

About you 

You will be the type of person who works in rational and calm manner and who has the skills and experience to effectively de-escalate difficult situations and promote a safe and therapeutic environment. You will be able to relate well to older persons and their visitors. You will be able to work with the clinical team and follow direction.  

Previous experience in security or a related industry is preferred; however, this is not essential as training will be provided. 

Additionally you will have:

  • empathy and a non-judgemental attitude towards patients and members of the public
  • the ability to relate with ease to people from a variety of different cultures and backgrounds
  • the ability to recognise and pass on any issues that may affect patient welfare
  • a good level of physical fitness and mobility. 

Please read the associated position description to gain a full overview of the role. 

About us

Nelson Marlborough Health (NMH) is the main health service provider for New Zealand’s Nelson, Tasman and Marlborough regions, serving nearly 145,000 people across two main hospitals, public health and a range of community services. We provide a great place to work with professional development opportunities, job security, and workplace wellness programmes.

Find out more about us

How to apply

For general enquiries please contact our recruitment team on or 03 546 1274.

For role specific information please contact Sandy Russell, Manager Hotel Services at

Keen to apply now, it’s easy. Please fill in our online application form.  

Ref: N19-086 

Applications close: Sunday, 31 March

Fixed Term/Temporary/Part Time

Job no: N19-086

Location: Richmond – Alexandra Hospital – Older Person Mental Health Admission Unit

Closing Date: Sunday, 31 March 2019